Effective Date

Last updated December 19, 2024

Introduction

Northwoods Builders LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://northwoodsbuilders.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it. By using this Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Information, given willingly (through the website forms like contact us)

Contact details: name, email address, phone number, and mailing address.
Communication data: information you provide when contacting us, such as inquiries or feedback.

B. Non-Personal Information

Technical data: IP address, browser type, operating system, and information about how you interact with our Site.
Information like “Referral source (Organic, Social, etc.) which pages you visited, and the length of time you were on each page”, and more.
Tools we use Google Analytics 4, Google Tag Manager, Hot Jar, Call tracking software

2. How We Use Your Information

To provide, operate, and maintain our Site and services.
To respond to your inquiries and requests.
To personalize and improve your experience on our Site.
To send administrative information, including updates to our policies.
To comply with legal obligations and protect our legal rights.
To analyze data and measure traffic to improve our Site’s performance.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share information with:

Service providers: Third-party vendors who help us operate our business (e.g., payment processors, IT service providers, hosting platforms).
Legal compliance: When required by law, we may disclose personal information to comply with legal obligations.

4. Cookies and Tracking Technologies

How we use cookies:

To improve website functionality and performance.
To analyze how visitors use our Site.
To remember your preferences for future visits.

Managing Cookies:

You can control cookies through your browser settings. Disabling cookies may impact your experience on our Site.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

Northwoods Builders generally follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information data stored on our site.

Massachusetts-Specific Data Protection

We comply with applicable U.S. and Massachusetts laws regarding the protection of personal information. While we do not collect sensitive data like Social Security Numbers, driver’s licenses, or payment information, we maintain appropriate technical and administrative safeguards to protect the personal information we do collect (such as names, addresses, emails, and phone numbers) against unauthorized access, use, or disclosure.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access, correct, or delete your personal information.
Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
Object to certain data processing activities.

To exercise your rights or make inquiries about your data, contact us at info@northwoods128.com.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us so we can promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will post the revised policy on this page with the updated effective date. Please check this page regularly to stay informed of any updates.